Cessation of independent compliance certification

17 March 2023
The Department of Families, Fairness and Housing (the department) has confirmed the use of independent review bodies to certify service providers compliance with the Human Services Standards (including the four service delivery standards and the governance and management standards of the independent review body), will no longer be required under the new regulatory framework commencing on 1 July 2024.

The use of an independent certification process will not be required by either the Social Services Regulator or by the department through organisations’ Service Agreements post 1 July 2024 and will be phased out during the 2023/24 financial year.

The Human Services Regulator will provide further information on how the phasing out of the certification process will occur with finalisation of the above arrangements to occur by late March/early April 2023.

If you have any queries regarding these changes please address these to HSStandards@dffh.vic.gov.au or your key departmental contact.