My Agency for non DFFH and DH staff

For non DFFH and DH staff, My Agency is accessed via the eBusiness Portal.

The eBusiness Portal is the secure gateway through which a number of applications are accessed, including My Agency. This page provides information on how to register for eBusiness and manage your account.

eBusiness Support Service
For password or username issues
1300 799 470 (option 1 and 4)
Funded Agency Channel Helpdesk
For My Agency enquiries
1300 799 470 (Option 1 and 5)