Learn how to maximise your use of the Integrated Reports & Information System (IRIS) developed specifically for funded agencies

Training dates 

Due to COVID-19, all face-to-face training has been suspended until further notice. We apologise for the inconvenience that this may cause to your agency and staff and will keep you informed of any changes by updating this page. 

For assistance in the interim, you can refer to the user-friendly IRIS Training document which is closely modeled on the actual training session.

IRIS guides and resources

IRIS installation Instructions guide

IRIS user guide

IRIS data export process

Quarterly data export

Quarterly data export for financial counselling

Child first procedure

Notes and templates

Clients and cases

Reports and filtering

Instructions for the IRIS administrator

Backup your IRIS database

Creating staff combinations

Working with groups in IRIS

IRIS Helpdesk
(03) 9096 6919

Please call the Helpdesk only if the matter is urgent.

All non-urgent issues should be directed via email.