Service Delivery Tracking (SDT) supports organisations in managing their progress towards meeting agreed targets and assists the department to manage its reporting commitments.
-
What does the SDT tool do?
The tracking tool ensures that funded organisations and the department have a shared view of service delivery that is timely and regular.
-
Which organisations are required to complete SDT?
Organisations funded for one or more activity below are required to use the SDT tool.
Disability services
17008 – Outreach Support
17016 – Supported Accommodation
17019 – Facility – Based Respite
17025 – Aids and Equipment
17026 – Behaviour Intervention Services
17028 – Case Management
17034 – Flexible Support Packages
17042 – Therapy
17078 – Community – Based Respite
17081 – Individual Support Packages
17201 – Futures for Young Adults
Child and family services
31434 – Intake and Access
31435 – Individual, Child and Family Support
31437 – Flexible Funding
31438 – Specialised Interventions
Family violence
New Activities
31428 - Perpetrator Intake and Access Family Violence
31429 - Flexible Funding Family Violence - CPFS
31431 - Client Support Family Violence (CPFS)
31432 - Perpetrators Responses Family violence
31433 - Therapeutic interventions Family Violence
38012 - Support and Safety Hubs – Flexible Funding and Brokerage
94872 - Supported Accommodation Family Violence
94873 - Intake and Access Family Violence
94874 - Flexible Funding Family Violence – HA
94875 - Client Support Family Violence – HA
94876 - Aboriginal Family Violence – HA
Existing Activities
31233 - Family Violence Support Services
31239 - Women’s Information and Referral Exchange (WIRE)
31240 - Men’s Family Violence Services
31244 - Aboriginal Family Violence Services
31265 - Adolescent Family Violence
31267 - High Risk Family Violence
Home-based care
31205 – Home-Based Care: Adolescent Community Placement
31214 – Home-Based Care: General
31216 – Home-Based Care: Complex
31413 – Home-Based Care: Therapeutic Foster Care
31418 – Home-Based Care: Intensive
Out-of-home care
31138 – Home-Based Care – Permanent Care
31188 – Lead Tenant
31202 – Home-Based Care – Kinship Care
31415 – Residential Care
31416 – Residential Care – Case Management
Housing assistance
20081 – Crisis Supported Accommodation
20082 – Transition Support
20083 – Homeless Persons Support Services
20085 –Telephone Information and Referral
91423 – Tenancy plus – tenancy support program - Advocacy
91424 – Tenancy plus – tenancy support program – establishment and intervention
94113 – Housing Establishment Fund
94587 – Tenancy Administration – Crisis
94588 – Tenancy Administration – Transitional
94589 – Initial Assessment and Planning
94675 – Private Rental Assistance
94827 – Homeless Grant Funding – Leasing (Head Leasing)
Early parenting centre services
31256 – Early Parenting Centre Services
National partnership agreement on homeless (NPAH)
94651 – National Partnership Agreement – Homelessness (NPAH) – Adult Initiatives
94652 – National Partnership Agreement – Homelessness (NPAH) – Accommodation Options for Families
94653 – National Partnership Agreement – Homelessness (NPAH) – Support for families at risk of Homelessness
94654 – National Partnership Agreement – Homelessness (NPAH) – A Place to Call Home
94655 – National Partnership Agreement – Homelessness (NPAH) – Homeless Children's Initiatives
94656 – National Partnership Agreement – Homelessness (NPAH) – Support to Maintain Tenancies
94657 – National Partnership Agreement – Homelessness (NPAH) – Family Violence Initiatives
94658 – National Partnership Agreement – Homelessness (NPAH) – Homeless Youth Services
94671 – National Partnership Agreement – Homelessness (NPAH) – Family Violence Stage 2
94672 – National Partnership Agreement – Homelessness (NPAH) – Opening Doors
Sexual assault
31235 – Sexual Assault Support Services
31242 – Sexually Abusive Behaviour Treatment Services
Youth services
31414 – Leaving Care Support Services
31421 – Springboard (Leaving Care)
94644 – Youth Foyers – Operating (Broadmeadows)
94645 – Youth Foyers – Operating (Holmesglen)
94646 – Youth Foyers – Operating (Shepparton)
A full list of SDT activities is also available.
-
How do I complete the SDT acquittal template?
The How to complete your SDT acquittal template provides step-by-step instructions on how to:
- find the Acquittal sub tab to determine the activities that need to be acquitted
- complete and submit acquittal data
- export acquittal data.
Further information
This video demonstrates how to access and complete the service delivery tracking acquittal form in the Service Agreement Module.
A transcript of the video is also available.
-
How do I run SDT reports?
The Guide to running and exporting SDT reports provides step-by-step instructions on how to:
- navigate to the SDT page in My Agency
- run reports
- export reports to Excel and PDF friendly versions.
Further information
This video demonstrates how to view the SDT reports.
A transcript of the video is also available.
-
Help with SDT
If you have a question about Service Delivery Tracking, the answer may be in the FAQ fact sheets or Ready Reckoners available below:
FAQ fact sheets
-
Child and family services performance and reporting requirements
-
Child protection and family services performance and reporting requirements (note: due to funding reform, which commenced 1 October 2018, this information is now obsolete)
-
Early Parenting Centre Services performance and reporting requirements
-
Homelessness activities performance and reporting requirements
-
National Partnership Agreement on Homelessness performance and reporting requirements
Ready Reckoners
-
Child protection and family services (note: due to funding reform, which commenced 1 October 2018, this information is now obsolete)
- Homelessness and housing
-
SDT data collection guide
The SDT data collection guide is intended to assist organisations with submitting their monthly performance data and to understand how the department collects and uses data.