CIMS access: weblink change for all registered users

11 June 2024
A department wide IT security project is currently underway which will require the CIMS Client Incident Register (CIR) weblink to change.

On 30 May 2024, a new link was made available for external service providers to access the CIMS CIR.

The new CIMS link for external providers is –

The existing weblink has been decommissioned and if used will display an error message which includes the new link.

The weblinks will be updated on the Client incident management system - DFFH Service Providers website.

Please ensure if you are an organisation that reports via CIMS that your staff are aware of the of change and update their ‘bookmarks’ and ‘favourites’.

Funded organisations using CIMS will also be notified of this weblink change via a broadcast email to registered users.

Please note: Organisations using a standalone incident reporting system and submitting via the Application Program Interface will not be impacted by this change of weblink.

If you have any questions in relation to the above, please contact