Changes to Support and Safety Hub activities

15 July 2025
orange door logo
Family Safety Victoria (FSV) recently updated the three Support and Safety Hubs activity descriptions to reflect current service delivery in The Orange Door (TOD) network.

From 1 July 2025, activity description names will change from:

  • 38010 - Support and Safety Hubs – Service Delivery to 38010 - The Orange Door – Service Delivery
  • 38011 - Support and Safety Hubs – Integrated Practice Support to 38011 - The Orange Door – Integrated Practice Support
  • 38012 - Support and Safety Hubs – Flexible Funding and Brokerage to 38012 - The Orange Door – Flexible Funding and Brokerage.

Other updates include removing references to Support and Safety Hubs, reflecting TOD team structures as multi-agency, removing references to ‘specialist and advanced’ for Practice Leader roles and use of gender-neutral language.

An email to funded organisations that deliver The Orange Door services was sent via the Funded Agency Channel email address on 2 May 2025.

The updated activity descriptions will be published in July 2025 on the Providers website <providers.dffh.vic.gov.au/families-fairness-housing-health-activity-search>.

Further information

Please contact TOD Program Development <TODprogramdevelopment@familysafety.vic.gov.au>.