The Victorian Housing Register (VHR) is now live.
The Victorian Housing Register (the register) sees all new and existing public housing applications form part of the register.
Department of Health and Human Service staff use the Victorian Housing Register to manage and allocate public housing properties to clients.
Referrals to community housing under the referral protocol will also be drawn from the Victorian Housing Register.
What is the Victorian Housing Register?
On 18 September 2015, the Minister for Housing, Disability and Ageing, Martin Foley announced the creation of a Housing Register to consolidate all social housing applications into a single register.
The register improves the service provided to clients seeking housing by streamlining access to a broader range of social housing options.
The register was designed and implemented in partnership between the community housing sector, the homelessness services sector, including family violence, and the Department of Health and Human Services.
What has changed?
Eligibility framework and operational guidelines to support the Victorian Housing Register
Creation of the new Priority Access category - Special Housing Needs aged 55 years and over for single or couples who are over 55 years of age and don’t meet any other Priority Access category
Online application for social housing for both clients and organisations
Information is now available on the changes to the Housing Act 1983.
For assistance in using the online housing application form, call 1800 149 361.
For general housing application assistance, information and advice please contact your nearest DHHS Housing Office: https://www.dhhs.vic.gov.au/locations-dhhs-offices-victoria
For organisations or department staff requiring assistance with VHR Operational Guidelines, email firstname.lastname@example.org or call 1800 128 496.