Service Delivery Tracking (SDT) resources

14 September 2026
service delivery infographic
Service Delivery Tracking in the Service Agreement Module (SAM) allows funded organisations to report in-scope performance data.

The Service Delivery Tracking page on the Funded Agency Channel contains resources to assist funded organisations that are required to acquit against in-scope activities.

A new Service Delivery Tracking manual submission quick guide has been published to assist organisations new to the process.

Some organisations funded to deliver multiple activities or services in multiple catchments may consider uploading performance data in bulk. Refer to the Service Delivery Tracking Bulk Upload Process for more information.

Information on how funded organisations can manage permissions for access to SAM can be found Managing contacts in the Service Agreement Module (SAM).

Email Funded Agency Channel Helpdesk for assistance. 

Further information