'Managing Contacts in the Service Agreement Module (SAM)' has been published on the Funded Agency Channel https://fac.dffh.vic.gov.au/managing-contacts-service-agreement-module-sam.
The guide is for Access Controllers in funded organisations and SAM users. It replaces older documents and covers topics including: Viewing organisation users in My Agency; Viewing organisation contacts in SAM; Permissions and functions; and Making a user inactive.
Access Controllers play an important role in maintaining oversight of users requiring access and off-boarding processes when users either leave an organisation or no longer require access.
If you have any questions, please email FAC@dffh.vic.gov.au