New Aboriginal Access Point service commences

14 August 2023
The first Aboriginal Access Point, a new service supporting Aboriginal people affected by family violence has commenced in the Bayside Peninsula Area.

The new service was launched at the Dhelk Dja Partnership Forum on 26 July by Family Safety Victoria (FSV) Acting Deputy Secretary Kelly Stanton and Victorian Aboriginal Child Care Agency (VACCA) CEO Muriel Bamblett (AO).

The new service is staffed by an Aboriginal workforce known as ‘Journey Walkers’ who will provide culturally safe support for Aboriginal families.

The Aboriginal Access Point will be a first point of contact, offering counselling, accommodation referrals, behavioural change programs and financial support services.

These services will be provided face-to-face, by phone and email and include outreach support to Aboriginal communities and groups.

The service has been delivered as part of a $2.6 million investment to create three Aboriginal-designed and led family violence services complementary to The Orange Door Network.

The service is being operated by VACCA, which has been providing culturally safe care to communities for more than 45 years.

The services are a product of the Dhelk Dja: Safe Our Way strategy, the key Aboriginal-led Victorian Agreement that commits community, services and government to strengthening the lives of Aboriginal people, families and communities and ensuring Aboriginal people live free from family violence.

To learn more about the Aboriginal Access Point services, visit the VACCA website or contact