Key changes affect:
• Absent client definition and guidance
• Neglect definition
• Advising parties of the outcome of investigation reviews.
Small clarifications and corrections have also been made, such as updating references to the Social Services Regulator’s responsibilities.
The list of changes can be found on the CIMS webpage.
A copy of the policy with the changes highlighted can be obtained by emailing CIMS.Policy@dffh.vic.gov.au.
The December 2024 CIMS policy was introduced following a comprehensive review.
Following the 2026 update, limited policy and technical changes will be made every 2 years unless significant changes are required.
Further Information: