Upcoming enhancement to Service Delivery Tracking (SDT)

16 September 2025
SDT
On 26 September 2025 Service Delivery Tracking (SDT) Bulk Upload functionality will be released on My Agency.

The enhancement will be available to funded agency users with performance access located under the Service Delivery Tracking reports heading.

The SDT bulk upload function will enable organisations to download a copy of monthly Service Delivery Tracking targets and then import responses directly into the acquittal screen. 

Functionality contains validation checks to ensure data has been entered according to current requirements and allows for review and update before submission. 

This enhancement moves away from manual data entry,  reduces report line entry volumes and improves accuracy.. 

The manual SDT acquittal process has not changed and will still be available. 

A step-by-step guide will be available alongside this release and users can contact fac@dffh.vic.gov.au or their departmental contact(s) for further information or assistance.