AppConnect: Transition from e-Business platform for department applications

17 August 2026
AppConnect picture
As previously communicated, the Department of Families, Fairness and Housing (DFFH) and the Department of Health (DH) have been transitioning users of their applications from the e-Business platform to AppConnect. This change will better protect sensitive data through security enhancement and streamline user access management.

How do I activate my account

•    From Monday 17 August 2026, organisations and staff registered for the L17 Family Violence Portal (the portal) will commence the transition to AppConnect.
•    Active users will receive an email from the L17 Portal team with instructions on how to activate their account and guidance on establishing Multi-Factor Authentication.

Information and guidance have been published on the Funded Agency Channel website at L17 Family Violence Portal <https://fac.dffh.vic.gov.au/l17-family-violence-portal>.

Important to know 

•    Users who access other department applications (e.g. CRISSP), may be required to use different login methods temporarily.
•    Users only need to register once as AppConnect works across multiple applications.
•    Once all department applications have transitioned to AppConnect, the eBusiness Portal will be removed for use.

How to get Assistance 

•    Contact the Client Applications Support team on 1300 344 727 if you experience any difficulties with the transition.