My Agency information for Department of Education and Training and funded agency staff
Information about how to access My Agency if you are a Department of Families, Fairness and Housing or Department of Health staff member
Answers to commonly asked questions about My Agency
Contractual arrangements for funded agencies who deliver services in the community on behalf of the Department of Health and Department of Families, Fairness and Housing.
Compliance requirements and obligations for funded agencies with a service agreement
Policies and procedures to strengthen governance and sustainability of funded agencies
Information about incident management including CIMS and reporting privacy breaches
Templates, forms and links to information about data collection and reporting
Systems for the funded sector including CRISSP and IRIS
Links to Commonwealth and State legislation sources
Helpful information relevant to service agreements, including Health and Human Services area directors, ImproveIT and more
Information for funded agencies to manage risks associated with public sector information aligned to the Victorian Protective Data Security Standards (VPDSS) requirements
Learn to navigate and use My Agency and the Funded Agency Channel
Learn to confidently use the Client Relationship Information System for Service Providers
Learn how to use the portal to receive referrals and reports
Learn how to use the Integrated Reports & Information System
Learn about the changes arising from the NDIS
Answers to common questions about FAC, service agreements and funded organisations
Terms and acronyms used on the Funded Agency Channel
Contact details for the FAC helpdesk and eBusiness support service
