People provide this information on the basis of trust and we have a collective responsibility to protect their privacy as a human right.
If you think or know that a privacy incident has occurred, please report the incident to your line management and DH / DFFH on the day of discovering the incident. Identify what information was disclosed, where and when, who was involved and capture immediate containment actions.
For incidents relating to services funded by DH:
- submit a privacy incident report to DH
- note that the team at privacy@health.vic.gov.au will receive the report and coordinate with your organisation’s monitoring coordinator to support resolution of the incident
- for further information see the Department of Health Privacy Policy.
For incidents relating to services funded by DFFH:
- submit a privacy incident report to DFFH
- note that the team at operations.privacy@dffh.vic.gov.au will receive the report and coordinate your organisation’s monitoring coordinator (and Legal Services if required) to support resolution of the incident
- for further information see the Department of Families, Fairness and Housing Privacy Policy.