Governing quality for clients in community service organisations

23 May 2019
Man writing on whiteboard
The Community Services Quality and Safety office, together with Dr Cathy Balding, are offering 11 free workshops in June across Victoria, to enhance governing bodies’ confidence and skills in quality governance.

The workshops, which will be held at multiple locations, will provide participants with practical tools and tips to drive continuous improvement in community services, the opportunity to network and share information, with a meal and refreshments being served on arrival.

These interactive workshops will provide you with practical skills and knowledge to lead your organisation by governing for quality so that community services are safe, effective, connected and person-centred for everybody, every time.

Who should attend these free workshops

  • Board and committees of management members of community service organisations funded by the Victorian Department of Health and Human Services.
  • CEOs if accompanying a governing body member.


  • Governing bodies face increasing scrutiny and challenges in leadership and accountability.
  • Moving beyond compliance, they set the systems and tone to ensure best outcomes for clients and safe services for all.


There are 11 workshops available across the state.

Register for a workshop at a location convenient for you, via the Eventbrite link. All workshops will cover the same content.

Governing quality for clients in community service organisation workshops

Date Time Venue Booking details
7-Jun-19               8-10.30am       Quest, MILDURA
11-Jun-19  6-8.30pm All Seasons Hotel, BENDIGO
12-Jun-19 6-8.30pm Atura Hotel, DANDENONG
13-Jun-19 6-8.30pm Bell City, PRESTON
14-Jun-19 8-10.30am Stamford, MELBOURNE CBD
17-Jun-19 8-10:30am Royal Society of Victoria, MELBOURNE CBD
17-Jun-19 6-8.30pm Century Inn, TRARALGON
18-Jun-19 6-8.30pm Manningham, BULLEEN
19-Jun-19 6-8.30pm Performing Arts Centre, BENALLA
26-Jun-19 8-10.30am Novotel, GEELONG
26-Jun-19 6-8.30pm Mercure, BALLARAT
27-Jun-19 6-8.30pm Midcity Hotel, WARRNAMBOOL