Emergency management policy updated

12 October 2021
The Department of Families, Fairness and Housing has refreshed the Social services sector emergency management policy, effective 1 November 2021.

The current Health and human services sector emergency management policy (Word) remains in effect until this time.

The policy outlines responsibilities and things to consider when preparing for, responding to, and recovering from an emergency. It allows for the consideration of the local environment, conditions, resources and the health, safety and wellbeing of clients and staff.

The policy is accompanied by a reference guide with useful tips and advice for developing an emergency management plan. The guide is also intended to assist funded organisations to meet their obligations under the policy. A new easy to use emergency management plan template has also been included in the policy, which is designed to help plan for and act during an emergency.

Important changes in the policy highlight the formal separation of the Department of Families, Fairness and Housing and the Department of Health.

While the policy has been updated, it is important to note that your obligations for emergency preparedness have not changed from previous years. If you have clients or services that are located in areas with an increased risk of bushfire, there are additional responsibilities and these are specified in the policy. 

To view the policy and accompanying resources, including the reference guide, templates and factsheets, please visit Emergency management - DFFH Service Providers. More information Refer to Social services sector emergency management policy,